FAQ’s

Frequently Asked Questions

Explore answers about subscriptions, using FuelSmart Pro, and understanding fuel tankering cost savings results.

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FuelSmart Pro is a professional aviation platform designed to help pilots, dispatchers, and flight departments evaluate the economic benefits of fuel tankering using aircraft-specific performance data and cost-to-carry calculations.

FuelSmart Pro is designed for corporate flight departments, charter operators (Part 135), fractional operators, individual pilots, contract crews, and dispatch or flight planning teams.

Fuel tankering is the practice of uplifting additional fuel at one airport to avoid buying more expensive fuel at a destination airport. FuelSmart Pro helps determine when tankering fuel results in cost savings after accounting for the cost-to-carry penalty.

FuelSmart Pro uses aircraft-specific performance parameters and predefined aviation formulas to estimate fuel burn, cost-to-carry, and potential tankering savings. Calculations are for advisory and financial planning purposes only. Pilots must always follow the Aircraft Flight Manual (AFM), SOPs, and regulatory requirements.

FuelSmart Pro supports multiple aircraft manufacturers including Gulfstream, Bombardier, Dassault Falcon, Cessna Citation, Embraer business jets, Pilatus, and other aircraft categories. Additional models can be added through updates or enterprise customization.

Yes. FuelSmart Pro works on desktop computers, tablets including iPad, and mobile devices, allowing pilots and dispatch teams to run tankering analyses anywhere.

Yes. Depending on the subscription plan, users can create and store multiple aircraft profiles for quick access during fuel planning and operational analysis.

Yes. FuelSmart Pro allows users to export professional reports that can be printed, saved as PDF, or shared with dispatch teams and accounting departments.

Some subscription plans support integration with fuel price feeds or allow fuel prices to be uploaded manually or via CSV files.

Cost-to-carry represents the additional fuel burned to transport extra fuel weight during a flight. FuelSmart Pro applies standard cost ratios to estimate the cost-to-carry penalty and determine whether tankering is financially beneficial.

Yes. FuelSmart Pro is particularly useful for charter operators who need to optimize fuel costs across multiple routes and destinations.

Yes. Corporate flight departments can use FuelSmart Pro to support fuel purchasing decisions, reduce operating costs, and standardize tankering analysis procedures.

Professional and Enterprise plans allow multiple users to access the platform, enabling collaboration between pilots, dispatchers, and operations teams.

Enterprise versions of FuelSmart Pro may support integrations or API connections with dispatch platforms, internal dashboards, or fleet management systems.

To get started, create a FuelSmart Pro account, choose a subscription plan, select your aircraft, enter flight parameters, and instantly generate tankering and fuel cost analysis.
FAQ’s

Subscription Cancellation

You may cancel your FuelSmart Pro subscription at any time from your account dashboard.

Steps to cancel:
Log in to your FuelSmart Pro account
Go to Account Settings
Select Subscription / Billing
Click Cancel Subscription
Confirm your cancellation request

Your subscription will remain active until the end of the current billing period.

After cancelling your subscription:

Your FuelSmart Pro access will remain active until the end of the billing cycle.
No additional charges will occur after the current billing period.
Your account and previous calculations may remain available for future reactivation.

Yes. If you wish to return later:

Log in to your FuelSmart Pro account
Select Reactivate Subscription
Choose your preferred plan and continue using the platform.

If you experience any issues cancelling your subscription, please contact our support team.

Support Email: support@fuelsmart.io